Last updated: 08/04/1999

1. Introduction

Welcome to Skye Link. These Terms of Service ("Terms") govern your access to and use of the skyelink.org website, including any related media, content, and mobile-optimized versions (collectively, the "Website"), as well as your engagement of drone data collection and consulting services from Skye Link, Inc. and its affiliated companies ("Skye Link," "we," "us," or "our").

By accessing or using the Website, or by requesting or receiving services from us, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the Website or our services.

2. Who We Are

Skye Link provides managed drone data services for commercial field operations, including but not limited to solar thermography inspection, drone LiDAR mapping, utility and wind turbine inspection, engineering/AEC aerial surveying, rooftop CAD modeling, construction progress documentation, and related consulting and training (collectively, the "Services"). Unlike prior versions of this site, Skye Link performs these Services directly — we are not a marketplace connecting you with independent third-party operators.

Service descriptions on the Website are provided for general informational purposes. The specific scope of work, deliverables, pricing, timeline, and terms for any engagement are governed by a separate written proposal, quote, or services agreement ("Service Agreement") between you and Skye Link. If anything in a Service Agreement conflicts with these Terms, the Service Agreement controls for that engagement.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Website or engage our Services. If you are using the Website or engaging Services on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to both you individually and that entity.

4. Requesting Quotes and Services

The Website may allow you to submit inquiries, request a quote, or provide project details through contact forms or similar tools. Submitting an inquiry does not create a contract between you and Skye Link. A Service engagement is only formed once both parties agree to a Service Agreement, proposal, or work order setting out scope, price, and terms.

You agree to provide accurate, current, and complete information when requesting a quote or Service, including accurate site locations, access instructions, and any known hazards (e.g., overhead lines, restricted airspace, wildlife, or structural concerns) relevant to a safe and lawful flight operation.

5. Site Access and Flight Operations

Where Services involve on-site drone flight operations, you acknowledge and agree that:

  • You are responsible for confirming that Skye Link (or its authorized personnel) has permission to access the property or airspace necessary to perform the Services, unless otherwise agreed in writing.
  • Drone operations are subject to FAA regulations (including Part 107), local ordinances, weather conditions, and airspace authorizations, and may be delayed, rescheduled, or declined at Skye Link's discretion if conditions are unsafe or unlawful.
  • Skye Link maintains its own determination of safe operating conditions and reserves the right to cancel or reschedule a flight for safety, regulatory, or weather reasons without liability for resulting delay.

6. Use of the Website

Subject to these Terms, Skye Link grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Website for your own personal or internal business purposes related to evaluating or engaging our Services. You agree not to:

  • copy, modify, scrape, or distribute the Website or its content except as necessary for normal browsing use;
  • impersonate any person or misrepresent your affiliation with any person or entity;
  • reverse-engineer, decompile, or create derivative works from any part of the Website;
  • interfere with, disrupt, or place an unreasonable burden on the Website's infrastructure, servers, or networks;
  • upload or transmit viruses, malware, or other harmful code; or
  • use the Website for any unlawful purpose or in a manner inconsistent with these Terms.

7. Intellectual Property

The Website, including all text, graphics, logos, images, service descriptions, and software, is owned by Skye Link or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except as expressly permitted, you may not reproduce, distribute, publicly display, or create derivative works from any Website content without our prior written consent.

Ownership of deliverables produced as part of a Service engagement (such as inspection reports, imagery, LiDAR point clouds, or CAD models) is governed by the applicable Service Agreement. In the absence of a specific written agreement, Skye Link grants clients a license to use delivered data for the client's internal business purposes, while Skye Link retains ownership of underlying methodologies, templates, and any Skye Link proprietary tools used to produce the deliverables.

Any feedback or suggestions you provide about the Website or our Services may be used by Skye Link without obligation or compensation to you.

8. Submitted Content

If the Website allows you to submit information, testimonials, or other content ("User Content"), you represent that you have the right to submit it and that it does not violate any third party's rights or any applicable law. You grant Skye Link a non-exclusive, royalty-free, worldwide license to use, reproduce, and display User Content in connection with operating and promoting the Website and our Services. We may remove any User Content at our discretion.

9. Third-Party Links

The Website may contain links to third-party websites or resources. We do not control and are not responsible for the content, accuracy, or practices of any linked third-party site. Inclusion of a link does not imply our endorsement. Access any linked site at your own risk.

10. Disclaimers

The Website and the general information it contains are provided on an "AS IS" and "AS AVAILABLE" basis. While we work to keep service descriptions and site content accurate, we do not warrant that the Website will be error-free, uninterrupted, or fully current.

TO THE FULLEST EXTENT PERMITTED BY LAW, SKYE LINK DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH RESPECT TO THE WEBSITE. NOTHING IN THIS SECTION IS INTENDED TO LIMIT ANY WARRANTIES SKYE LINK EXPRESSLY PROVIDES IN A SIGNED SERVICE AGREEMENT.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SKYE LINK AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER OR NOT SKYE LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This limitation applies to use of the Website itself. Liability arising from an actual Service engagement (including any limitation of liability, insurance requirements, or indemnification specific to flight operations or deliverables) is addressed in the applicable Service Agreement.

12. Indemnification

You agree to defend, indemnify, and hold harmless Skye Link, its affiliates, and their respective officers, employees, and agents from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of your misuse of the Website, your breach of these Terms, or your violation of any law or third-party right.

13. Copyright Infringement Notices

If you believe content on the Website infringes your copyright, please contact our Copyright Agent at contact@skyelink.org with a description of the work claimed to be infringed, the material you believe is infringing, and your contact information. We will review and respond to valid notices in accordance with applicable law.

14. Privacy

Our collection and use of personal information is described in our Privacy Policy, available at [INSERT LINK]. By using the Website, you consent to the practices described there.

15. Modifications to These Terms

We may update these Terms from time to time. Changes take effect when posted to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms. We encourage you to review this page periodically.

16. Governing Law and Venue

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Website must be brought exclusively in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to the personal jurisdiction of those courts.

17. Severability

If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and Skye Link regarding the Website and supersede any prior agreements relating to the Website.

19. Contact Us

Questions about these Terms can be sent to contact@skyelink.org.

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